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Need more help? see Knowledge Base article 22499 for how to contact Logitech Customer Care about this product. Click Yes and then Next.Ĭlick Finish to exit the Logitech Unifying Software. When your mouse is detected, you'll see the confirmation message below. Macintosh: Application / Utilities / Logitech Unifying SoftwareĬlick Next at the bottom of the Welcome screen.įollow the on-screen instructions to turn your mouse off and then back on. Windows: Start > Programs > Logitech > Unifying > Logitech Unifying Software.Launch the Unifying Software: Windows: Start > Programs > Logitech > Unifying > Logitech Unifying Software. Click the My Mouse tab at the top of the SetPoint Settings window. To re-connect your MK520 keyboard, do the following: Download the current version of the Logitech Mouse and Keyboard software (SetPoint) from the MK520 Downloads Page. Start > Programs > Logitech > Mouse and Keyboard > Mouse and Keyboard Settings. NOTE: If you dont have SetPoint installed, you can download it from the MX5500 Downloads Page. Macintosh will look slightly different, but the instructions and messages are the same.ĭownload the correct version of Logitech SetPoint Mouse and Keyboard software from the M515 Downloads Page. Heres how: Launch the Logitech SetPoint Mouse and Keyboard Software. NOTE: These instructions use Windows screenshots. Make sure the receiver is securely plugged directly into a working USB port on your computer. (For instructions to turn your mouse on and off, see Knowledge Base article 22516.) (For battery installation instructions, see Knowledge Base article 22501).Ĭheck if the mouse is turned on. Make sure you have fresh batteries in your trackball. Try to rule out potential problem sources that might be affecting your mouse, including those listed above. Double-click the System32 folder to open it. Type windir in the Run dialog box (shown below). Click on the Windows Start button and choose Run.
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Radio frequency interference from other sources, such as: Right-click on the SetPoint icon in the system tray (at the bottom right corner of the screen next to your clock) and select Exit.Using your cordless mouse on metal surfaces.Plugging the receiver into a USB hub, KVM switch or other unsupported device ( NOTE: Your USB receiver must be plugged directly into your computer.).Moving the receiver to another computer.Moving the receiver from one USB port to another.The connection between the mouse and the Unifying USB receiver can be lost for many reasons, including: When your mouse isn't working, there is usually a connection issue.